Privacy Policy

Introduction

Oakbridge is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Express interest in our consulting services through our contact form
• Request information or materials from us
• Participate in activities on our website
• Contact us directly via email or phone

The personal information we collect may include: name, email address, phone number, company name, job title, and any other information you choose to provide in your communications with us.

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website or source that brought you to our site

This information is primarily needed to maintain security and operation of our website, and for internal analytics and reporting purposes.

How We Use Your Information

We use the personal information we collect or receive for the following purposes:

• To respond to your inquiries and provide information about our consulting services
• To send administrative information such as service updates and changes to our policies
• To fulfill and manage your requests for services or information
• To improve our website and tailor our services to your needs
• To protect our services and maintain security
• To comply with legal obligations and resolve disputes
• With your consent, to send you marketing communications about services that may interest you

Legal Basis for Processing

We process your personal information based on the following legal grounds as applicable under Thailand's Personal Data Protection Act:

• Consent: When you have given us clear consent to process your personal information for a specific purpose
• Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject
• Legitimate Interest: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights

Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf, such as web hosting, email delivery, and analytics providers
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law, court order, or legal process, or to protect our rights and safety
• With Your Consent: We may disclose your information for any other purpose with your consent

We do not sell your personal information to third parties. We do not share your information for marketing purposes without your explicit consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

• Contact form inquiries: Retained for up to 2 years or until the inquiry is resolved
• Client engagement records: Retained for 7 years following completion of services for legal and accounting purposes
• Marketing consent records: Retained until consent is withdrawn or 3 years from last interaction
• Website analytics data: Retained for up to 26 months

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. For detailed information about our cookie practices, please see our Cookie Policy.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

Your Privacy Rights

Under Thailand's Personal Data Protection Act and applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: Request copies of your personal information held by us
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information under certain conditions
• Right to Data Portability: Request transfer of your data to another service provider in a structured, commonly used format
• Right to Object: Object to processing of your personal information for certain purposes
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Withdraw Consent: Withdraw your consent at any time where we relied on consent to process your information
• Right to Lodge a Complaint: File a complaint with the Personal Data Protection Committee if you believe your rights have been violated

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: