Terms and Conditions

Effective Date: January 15, 2026

Last Updated: January 15, 2026

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Oakbridge regarding your use of our website and consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access our website or use our services. We reserve the right to refuse service to anyone for any reason at any time.

2. Definitions

For purposes of these Terms:

  • "Service" refers to the business consulting services provided by Oakbridge
  • "User," "You," and "Your" refers to the individual or organization accessing our website or engaging our services
  • "We," "Us," and "Our" refers to Oakbridge
  • "Agreement" refers to these Terms and Conditions together with our Privacy Policy
  • "Content" refers to all text, images, information, and other materials on our website

3. Eligibility

You must be at least 18 years of age to use our website or engage our services. By using our website or services, you represent and warrant that you:

  • Are at least 18 years old
  • Have the legal capacity to enter into binding agreements
  • Are authorized to represent your organization if accessing on behalf of a business entity
  • Will comply with these Terms and all applicable laws and regulations

4. Services Description

Oakbridge provides business consulting services including but not limited to:

  • Business Health Check assessments
  • Growth Strategy Development
  • Change Management Support

The specific scope, deliverables, timeline, and fees for each engagement will be detailed in a separate written agreement between Oakbridge and the client.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

5. User Responsibilities

When using our website or engaging our services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use our services only for lawful purposes and in accordance with these Terms
  • Not interfere with or disrupt the integrity or performance of our website
  • Not attempt to gain unauthorized access to our systems or networks
  • Not use our services to transmit any harmful code or malicious software

You are responsible for all activity that occurs under your account and for maintaining the security of your access credentials.

6. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Oakbridge or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to our services. This license does not include any right to:

  • Modify, copy, distribute, transmit, display, reproduce, or create derivative works from our content
  • Use our content for commercial purposes without our written permission
  • Remove any copyright, trademark, or other proprietary notices
  • Transfer the materials to another person or mirror the materials on any other server

Deliverables created specifically for clients during consulting engagements belong to the client upon full payment, subject to the terms of the engagement agreement.

7. Payment Terms

For consulting services:

  • Fees will be specified in the engagement agreement for each project
  • Payment terms are typically 50% deposit upon agreement signing, with the balance due upon project completion
  • All fees are quoted in Thai Baht unless otherwise specified
  • Invoices are payable within 15 days of issuance
  • Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law
  • We reserve the right to suspend services for accounts with outstanding balances

All fees are exclusive of applicable taxes, which will be added to invoices as required by law.

8. Refund Policy

Refunds for consulting services are handled as follows:

  • Deposits are generally non-refundable once work has commenced
  • If a project is canceled by the client after work has begun, fees will be calculated on a pro-rata basis for work completed
  • If we cancel or cannot complete a project for reasons within our control, unused fees will be refunded
  • Refund requests must be submitted in writing to [email protected]
  • Approved refunds will be processed within 30 business days

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes but is not limited to:

  • Business strategies, financial information, and operational data
  • Client lists, customer information, and pricing structures
  • Proprietary methodologies, tools, and frameworks
  • Any information marked as confidential or that reasonably should be understood as confidential

Confidential information does not include information that is publicly known, independently developed, or properly received from a third party without confidentiality obligations.

10. Disclaimers

Our services and website are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

  • The accuracy, completeness, or reliability of our services or content
  • The uninterrupted or error-free operation of our website
  • The results that may be obtained from using our services
  • The correction of defects or errors

While we strive to provide valuable consulting services, we cannot guarantee specific business outcomes or results. Success depends on many factors beyond our control, including your implementation of recommendations and market conditions.

Our consulting services do not constitute legal, financial, or tax advice. You should consult appropriate professional advisors for such matters.

11. Limitation of Liability

To the maximum extent permitted by law, Oakbridge shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Cost of substitute services or products
  • Damages arising from your use or inability to use our services

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the six months prior to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Oakbridge and its officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another party.

13. Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Requests by law enforcement or other government agencies
  • Discontinuation or material modification of our services

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including confidentiality obligations, intellectual property provisions, and limitations of liability.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our services shall be resolved as follows:

  1. The parties will first attempt to resolve the dispute through good faith negotiation
  2. If negotiation fails within 30 days, the parties may pursue mediation
  3. If mediation is unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts in Bangkok, Thailand

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to protect its rights and interests.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any engagement agreements, constitute the entire agreement between you and Oakbridge regarding our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign these Terms without restriction.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date and, where appropriate, by sending notice to the email address associated with your account.

Your continued use of our services after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

17. Contact Information

If you have questions about these Terms, please contact us:

Oakbridge

Legal Department

Email: [email protected]

Address: 55/3 Ratchadaphisek Road, Khwaeng Din Daeng, Khet Din Daeng, Bangkok 10400, Thailand

Phone: +66 2 247 5893